Privacy Policy

Information We Collect

When you engage with our drawing fundamentals platform, we gather various kinds of information to tailor your learning experience and to enhance our services.

Personal Information

We obtain details you provide directly when you create an account or reach out to us. This includes your name, email address, phone number, and any messages you submit via our contact forms. When you sign up for our drawing courses, we also collect information about your artistic background and learning goals.

Usage Data

We automatically collect data about how you use our site and learning platform. This covers pages visited, time spent in various sections, drawing exercises completed, and technical details like your IP address, browser type, and device info.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your browsing experience, remember preferences, and analyze site performance. You can adjust cookie settings via your browser preferences.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal information helps us deliver high-quality educational material and keep our drawing platform functioning smoothly. We are committed to handling your data responsibly and only for valid purposes.

Educational Services

We use your information to grant access to drawing courses, track progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports better learning paths for developing your drawing fundamentals.

Communication and Support

Your contact details let us respond to inquiries, share important course updates, and provide technical support when needed. We may also send occasional newsletters about new drawing techniques, showcased artworks, or platform improvements if you subscribed to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most useful, spot where students struggle, and create new content addressing common learning challenges. This analysis is done in aggregate form to protect individual privacy while improving our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or safeguard the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We partner with trusted third-party service providers who help us operate our platform, handle payments, send emails, and offer customer support. These providers access only what is needed for their services and are contractually obliged to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If ValleyLedgerPilot undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that process. We will inform you by email and explain any changes in how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you possess specific rights regarding your personal data.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You can request deletion of your personal data, and we will comply unless there are legitimate reasons to retain it for legal compliance, fraud prevention, or genuine business purposes. Deleting your account will remove access to course progress and saved artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential information about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can opt to accept all cookies, block certain types, or get notified before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We employ robust security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, protected server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, satisfy legal obligations, or resolve disputes. Account data is typically retained for three years after closure, while course progress data may be kept for up to seven years for educational records.

International Transfers

While our main operations are in Canada, some service providers may process data abroad. We ensure appropriate protections through contractual safeguards and adherence to Canadian privacy law for international data transfers.

Children's Privacy

Our drawing platform welcomes users of all ages, and we take extra care to protect the privacy of younger learners in line with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child's data, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents may review any personal information we've gathered from their child, request deletion, and deny further collection or use of their child's data. We provide clear mechanisms for parents to exercise these rights.

If you believe we have unintentionally collected information from a child under 18 without proper parental consent, please contact us promptly so we can take appropriate action.

Changes to This Policy

We may revise this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated by email or via prominent notices on our site.

Minor updates may be posted without individual notification, so please review this policy regularly. The "Last Updated" date at the top indicates when the latest changes were made.

Your continued use of our platform after policy changes constitutes your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.